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Sheraton Grande Tokyo Bay Hotel, Urayasu
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Key details
About the Hotel
1-9 Maihama,
Urayasu,
Japan,
279-0031,
Chiba
Sheraton Grande Tokyo Bay Hotel offers seamless access to Tokyo Disneyland® and Tokyo DisneySea® via a free shuttle service. This 5-star Urayasu hotel features four on-site restaurants, a full fitness center, and Japanese-style baths.
Rooms & Amenities
Rooms at Sheraton Grande Tokyo Bay Hotel include the Sheraton Club Rooms and Japanese Suite Rooms, which offer upscale amenities like Bluetooth-enabled TVs and automatic toilets. Every room provides a seating area and an LCD TV with satellite and cable channels.
Dining Options
Dining options include Maihama Teppanyaki+, offering top-quality steaks and freshly caught seafood, and the Grand Café serving breakfast, lunch, and dinner. Guests can also enjoy handcrafted global cuisine at Galleria Café and premium coffee at Café Toastina.
Leisure & Business
The hotel's leisure amenities feature indoor and outdoor pools, a fitness center, and the new 'Wizkids' kids' area, which focuses on children's experiences. Sheraton Grande Tokyo Bay Hotel provides 40000 square feet of event space for meetings and social gatherings.
Transportation & Nearby Attractions
Sheraton Grande Tokyo Bay Hotel is conveniently accessible via the Bayside Monorail Station. Nearby attractions include the Tokyo Skytree, Kasai Rinkai Park, and DiverCity Tokyo Plaza for shopping and entertainment.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in public areas
Parking
JPY 3100 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Table tennis
Mini golf
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Seasonal outdoor pool
Indoor swimming pool
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Facial
Beauty treatment
Public Bath
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
1-9 Maihama,
Urayasu,
Japan,
279-0031,
Chiba
Map view
1-9 Maihama,
Urayasu,
Japan,
279-0031,
Chiba
City landmarks
1-1 Maihama
Tokyo Disneyland
2.3
km
Theme Park
Tokyo DisneySea
2.8
km
Theme Park
Tokyo Disney Resort
2.3
km
6 Chome-2 Rinkaicho
Kasai Rinkai Park
2.4
km
Aquarium
Tokyo Sea Life Park
2.1
km
Maihama
Space Mountain
610 m
Theme Park
Fortress Explorations
650 m
3-1-14 Yatsu
Yatsu Rose Garden
1.1
km
1-1 Maihama
Monsters, Inc. Ride & Go Seek
780 m
Maihama
American Waterfront
900 m
Japan
Journey to the Center of the Earth
960 m
Japan
Aquatopia
930 m
Mall
Ikspiari
2.8
km
Maihama
It's a Small World
2.6
km
Japan
Mickey's PhilharMagic
2.6
km
Japan
Castle Carrousel
2.6
km
Japan
20,000 Leagues Under the Sea
2.7
km
Japan
Pinocchio's Daring Journey
2.6
km
Japan
Mickey's House and Meet Mickey
2.7
km
Japan
Sindbad's Storybook Voyage
2.7
km
Japan
Splash Mountain
2.7
km
Japan
The Magic Lamp Theater
2.7
km
Theme Park
Mysterious Island
2.8
km
Japan
Tokyo Disneyland Toontown
2.6
km
Japan
Minnie's House
2.7
km
Nearby
1-1 Maihama
Raging Spirits
390 m
Theme Park
Mermaid Lagoon
440 m
1-1 Maihama
Flounder's Flying Fish Coaster
430 m
1-1 Maihama
Lost River Delta
430 m
Restaurants
Galleria Cafe Sheraton Grande Tokyo Bay Hotel
420 m
1-9 Sheraton Grande Tokyo Bay Hotel
Maihama Teppanyaki+ Sheraton Grande Tokyo Bay Hotel
10 m
1-9 Sheraton Grande Tokyo Bay Hotel
Asuka
10 m
1-9 Sheraton Garden Tokyo Bay Hotel 2F
Fontana
380 m
1-8 Hotel Okura Tokyo Bay
Hagoromo
380 m
1-8 Hotel Okura Tokyo Bay
Toh-ka-lin
430 m
1-8 Hotel Okura Tokyo Bay
Segafrado Zanetti Espresso Hiltontokyo Bay
390 m
1-8
Expedition Eats
460 m
1-1 (Tokyo Disney Sea)
Open Sesame
2.7
km
1-1 Tokyo Disney Sea
Forest Garden
520 m
1-8 Hilton Tokyo Bay 1F
Accendo
510 m
1-8 Hilton Tokyo Bay 1F
Nautilus Galley
2.7
km
1-1 Tokyo Disney Sea
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
family-friendly
convenient
expensive
demanding
7.6/10
Very good
Rooms
8.2
Location
8.7
Service
8.2
Dining
6.9
Guest reviews
7.6/10
based on 17 reviews
4/5
based on 3142 reviews
8.3
8.3/10 based on 5298 reviews
#12 of 30 hotels in Urayasu based on Tripadvisor
David
United States,
May
2024
8.2/10
I had a lovely stay at the hotel. The family room with an extra bed was excellent, and having mini-bars in the rooms with a good view was just fantastic. However, the price could have been a bit more budget-friendly.
Rooms
9.0
The family room was spacious with an extra bed and lovely views.
Service
9.0
The staff, especially those at the Disney counter, were exceptionally friendly and helpful. They even stored our luggage for us!
Location
8.0
The location was excellent and accessible to Disneyland Tokyo, being close to both Disney parks. It was great being able to see both parks from our room window. However, staying closer to Tokyo could have been more convenient for daily travel.
Dining
7.0
The dining experience in the club lounge was nice, offering international and local spread, but it felt slightly overpriced for the quality provided.
Facilities
8.0
The hotel had great facilities, including room service, car hire, and laundry services, making the stay more convenient.
Chris
United Kingdom,
May
2024
7.2/10
The hotel offers spacious rooms with a kettle and fridge, but the air conditioner is not functioning well. It is the biggest you'll find in Tokyo. The location is great, close to Tokyo Disneyland and DisneySea, though the hotel seems old. The dining experience can be pricy but offers diverse options. The service staff are knowledgeable about Tokyo but can be impatient at times.
Rooms
7.0
The room was spacious enough for two adults and two kids, equipped with a kettle and fridge.
Service
8.0
The staff knew a lot about Tokyo attractions and extended our checkout time for free.
Location
8.0
The hotel is conveniently located near Tokyo Disneyland and DisneySea, easily accessible via bus and monorail.
Dining
6.0
The dining offered a variety of foods, including a barbecue option, but can be pricy at times.
Facilities
7.0
The hotel provides the necessary amenities for a comfortable stay.
Andrew
United Kingdom,
March
2024
8.4/10
I was pleasantly surprised by the spaciousness of the room, perfect for my family of 4 with lots of luggage. The comfortable beds and well-equipped bathroom made our stay even better. The location near the Disney parks was super convenient, though a bit of a trek from the main elevators. The dining experience was enjoyable with a variety of food options. The service was top-notch, especially the helpful staff who assisted me with everything I needed.
Rooms
9.0
The room was surprisingly spacious and well-equipped for a family of 4 with plenty of luggage. The beds were comfortable, and the bathroom was great.
Service
9.0
The service was amazing, especially the staff who went out of their way to assist us with everything we needed.
Location
8.0
The hotel's proximity to the Disney parks made it super convenient for our visit. However, it required multiple trains to reach other destinations.
Dining
8.0
The dining experience uplifted our stay, with a variety of delicious options that made mealtime enjoyable, though bordering on unhealthy.
Facilities
8.0
The hotel's facilities were great and added to our overall experience during the stay.
Rebecca
United Kingdom,
February
2024
8.6/10
Our stay at the hotel was truly memorable. The rooms were great, nice and big, unlike many other Japanese hotels, giving us a holiday to remember. The service was exceptional, going above and beyond to accommodate us. The location was perfect for our family trip to Disneyland and DisneySea. The dining options were varied, though some aspects were disappointing. Overall, it was a fantastic experience.
Rooms
9.0
The rooms were great, nice and big, providing us with a holiday to remember.
Service
9.0
The service was super helpful and friendly, going above and beyond to ensure we had a comfortable stay.
Location
10.0
The location was excellent, close to Disneyland, DisneySea, and convenient amenities.
Dining
7.0
The dining experience offered a good variety, but some aspects were disappointing.
Facilities
8.0
The facilities were great, with everything we needed for a pleasant stay.
Herbert
United Kingdom,
February
2024
7.2/10
I had a mixed experience at this hotel. The rooms were old-fashioned but clean and neat, although a bit cramped for our group of 3 adults and 2 kids. The service was very helpful, especially the manager who assisted me during check-in late at night. The location is ideal for Tokyo Disneyland and Disneysea but may not suit those looking for other attractions. The dining options were overpriced and not very Western-friendly. Overall, a decent stay with some drawbacks.
Rooms
7.0
The rooms had old-fashioned facilities but were clean and neat.
Service
9.0
The staff, including the manager, was very helpful.
Location
8.0
The location is perfect for those visiting Tokyo Disneyland and Disneysea.
Dining
5.0
The dining was overpriced and lacked Western options.
Facilities
Offered a variety of services including room service and car hire.
Chris
United States,
January
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were very spacious and quiet once we closed the balcony door, although they had a layer of dust I didn't expect initially. The hotel's proximity to the airport was convenient, and it had cute amenities for our kids. However, the surfaces being dusty was a downside I wish wasn't there.
Rooms
7.0
The rooms are very spacious and quiet once the balcony door is shut. However, they were covered in a layer of dust upon check-in, which was unexpected. The room was beautifully crafted and comfortable for our kids.
Service
6.0
The service at the hotel was a mix of helpfulness and some lack of knowledge about Tokyo. The staff was friendly and tried their best despite language barriers. They welcomed us with a smile and were accommodating to our needs.
Location
8.0
The hotel is conveniently located for visiting Tokyo Disneyland and Tokyo Disney Sea, being between both parks. It's close to transportation options like the monorail for easy access to the parks and other facilities. However, I was disappointed that the non-smoking room had a faint smell of smoke.
Dining
7.0
The dining experience at the hotel was decent with good food variety, but it ended early at 10 am. The breakfast had a nice selection, and I enjoyed the crepes available. However, I wish the dining hours were extended.
Facilities
7.0
The hotel's facilities were generally good with amenities like room service, laundry, and shops available. However, some areas could be improved for better guest satisfaction.
Jim
United Kingdom,
December
2023
8.4/10
The hotel offers extremely spacious rooms finished to a high standard with tea and coffee making facilities and a small fridge, perfect for accommodating a family of 4 with great views. The amazing beds and huge bathroom make for a comfortable stay, although the dated decor and awful Wi-Fi could use improvement.
Rooms
8.0
The rooms are amazing with very comfortable beds and a huge bathroom.
Service
9.0
The staff knows the meaning of customer service, being extremely helpful and accommodating.
Location
9.0
The hotel is perfectly located near the Bay station with a great view, making it convenient for exploring the area.
Dining
7.0
The dining experience offers good variety with American and Japanese style foods, although it can be a bit pricey.
Facilities
9.0
The hotel provides excellent amenities such as room service, laundry, and car hire.
Hugh
United Kingdom,
November
2023
8.2/10
Our stay here was fantastic! The rooms are so spacious for Tokyo standards and perfect for a young children family like ours. Facing DisneyPark added extra magic to our trip, though the pricing could be a concern for some families.
Rooms
9.0
The rooms made our stay very pleasant. They are so spacious for Tokyo, which was a pleasant surprise. Perfect for our young children family. Facing DisneyPark was a bonus!
Service
8.0
The service was top-notch! The staff were very friendly and helpful, even guiding us to the reception when we arrived on the shuttle bus. However, the demand to see emails and card receipts seemed unnecessary.
Location
9.0
The location is great, especially for families planning to visit Disney Land/Sea. Being literally next to Bayside Station was super convenient, although the pricing might be a bit steep for larger family groups.
Dining
8.0
The dining experience was amazing with a wide variety of options, though it might be considered a bit expensive. The assortment from hot breakfast items to fresh fruit was delightful.
Facilities
7.0
The facilities provided everything we needed for a comfortable stay. Though the overall value for money could vary depending on individual preferences.
family-friendly
expensive
Robert
United Kingdom,
September
2023
8.6/10
The hotel rooms were quite spacious even for two people, with the unexpected luxury of four beds and a small sitting area. However, improvements in cleaning frequency and dryer efficiency could enhance the guest experience. The service was professional and efficient, although there were initial hiccups with finding our reservation. The location was convenient for a mid-day park break and provided easy access to the Disney parks, especially with the proximity to the Disney monorail and Bayside Station. The dining experience was satisfying with a good selection of delicious food, though the price was a bit high at 30 €. Overall, the hotel offered a pleasant stay with a few areas that could be enhanced for an even better experience.
Rooms
8.0
The room was spacious with two double beds and additional sitting area.
Service
9.0
The service was extremely professional, despite some initial reservation confusion.
Location
9.0
The location was excellent for easy access to the Disney parks and mid-day park breaks.
Dining
8.0
The dining experience was quite nice with a good variety of delicious food, though slightly expensive at 30 €.
Facilities
Ryan
United Kingdom,
August
2023
8.4/10
The hotel offers a perfect combination of space, luxury, and child-friendly amenities. The rooms have a nostalgic 90s vibe, unexpectedly delightful views of the Disney castle, and are spacious and clean, ideal for a family of four. The service is highly effective, efficient, and delivered with a warm smile. The location is convenient for families, close to Disneyland and Disneysea, despite being a tad pricey for larger groups. The dining selection is varied, catering to both Western and Japanese tastes. Overall, a great choice for families looking for comfort and convenience.
Rooms
8.0
The rooms felt very 90s but offered amazing views of the Disney castle and were clean, spacious, and perfect for a family of four.
Service
9.0
The service was very effective, efficient, and delivered with a warm smile. Staff were friendly, professional, and had good English skills.
Location
9.0
The hotel is conveniently located close to Disneyland and Disneysea, making it perfect for families with children.
Dining
8.0
The dining experience offered a wide range of delicious options, blending American and Japanese styles, catering to different preferences.
Facilities
8.0
The hotel facilities were well-equipped to cater to the needs of families, providing a comfortable and convenient stay.
Geoff
United Kingdom,
July
2023
7.6/10
The hotel rooms were huge with super comfy beds and a really clean environment, providing a spacious and nice view. The bathroom had lots of little extras that were a nice touch. The service was friendly, although there were some challenges with English communication. The location is fantastic for those wanting easy access to Disneyland. The dining experience was a bit pricey and unsatisfactory. The hotel facilities were clean and spacious.
Rooms
9.0
The rooms were spacious, clean, and had a nice view.
Service
7.0
The staff were friendly despite some language barriers.
Location
9.0
The hotel's location is fantastic for Disneyland access.
Dining
5.0
The dining experience was quite expensive and unsatisfactory.
Facilities
8.0
The facilities were clean and spacious.
Michael
United Kingdom,
July
2023
9.0/10
I was so impressed with this hotel! The rooms were spacious and had a separate area for the toilet and shower, which was so convenient. The balcony overlooking the park was a great touch. The service was top-notch, with extremely polite, prompt, and caring staff. The location, just steps away from the Disney resort monorail, was unbeatable. The dining options, though a bit pricey, were amazing and well-priced, ensuring we didn't go hungry during our early morning airport ride. Definitely recommend this place!
Rooms
9.0
The rooms were spacious and well-appointed, with a separate area for the toilet and shower.
Service
9.0
The service was exceptional, with staff going above and beyond to assist with everything from getting tickets to Disneyland to providing top-notch room service.
Location
10.0
The hotel's location right next to the Disney resort monorail was extremely convenient for visitors to the Disney parks.
Dining
8.0
The dining experience was fantastic, offering a good variety of choices at reasonable prices.
Facilities
9.0
The hotel's facilities were excellent, ensuring a comfortable and convenient stay.
Great location
Pricey dining
Joseph
United States,
July
2023
8.8/10
I had a wonderful stay at the hotel with my family. The rooms were spacious and comfy, and the cute amenity kit in a Penton pouch was a delightful surprise that made the kids very happy. The penguin-themed room added a special touch to our experience. However, there were a few issues with a non-smoking room smelling like smoke, and the outdoor pool needing better maintenance.
Rooms
9.0
The rooms were super comfy and nicely decorated.
Service
9.0
The service was exceptional. The staff was polite, helpful, and welcoming throughout our stay. Plus, the hotel's proximity to the bayside station made transportation convenient for us.
Location
9.0
The location was perfect for our Disney vacation. The hotel is conveniently close to Disney resorts and the mall, and the shuttle buses running frequently to the monorail station made getting around easy.
Dining
8.0
The dining options were expansive and delicious, offering good quality foods and drinks. However, the prices were a bit on the higher side, which affected the overall value for money.
Facilities
The hotel had great facilities to enjoy, although the outdoor pool needed better upkeep.
John
United States,
June
2023
7.6/10
The hotel offers modern and comfortable rooms that are on the small side but completely cozy. Service is pleasant, and the staff is friendly despite some language barriers. The location is great, especially for those visiting Tokyo Disneyland. Dining provides a decent experience with an assortment of options. Overall, a suitable choice for a stay near the attractions.
Rooms
8.0
The rooms, facing the park, may be small but are modern and comfortable. The good view enhances the overall experience.
Service
7.0
The staff is friendly and does their best to assist, even with language challenges.
Location
9.0
The hotel is conveniently located near Tokyo Disneyland, making it a great spot for those interested in the theme park.
Dining
7.0
The dining experience offers a variety of choices, but some items may not be kept as warm as preferred. Pay attention to the breakfast queue on busy days.
Facilities
7.0
The hotel provides adequate facilities to meet basic needs during your stay.
Great location
Language barriers
Edward
United States,
June
2023
6.4/10
My stay at the hotel was a mix of positives and negatives. The rooms were extremely dated and not as clean, but they were very spacious and comfortable. The service was generally helpful but caused us to wait for long periods in queues. The location was convenient for visiting Disney but watch out for extra charges. The dining options were limited, and some facilities required additional payment.
Rooms
7.0
The rooms are clean and very spacious.
Service
6.0
The staff were generally very helpful but caused us to wait for long on many activities.
Location
8.0
The location was good for a trip to Disney but watch out for all the extras.